Privacy Policy for SmartCitizenHelp
Effective Date: 17/07/2025
At SmartCitizenHelp, accessible from https://www.smartcitizenhelp.com, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our digital products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, postal address, etc.
- Payment Information: Billing address and payment details (processed securely via third-party gateways like Razorpay, PayPal, etc.).
- Usage Data: Pages visited, time spent, browser type, IP address, and device information.
- Communication Data: Any messages or inquiries sent via forms, email, or chat support.
2. How We Use Your Information
We use your information to:
- Provide and manage educational content and digital products.
- Process orders and payments securely.
- Communicate with you (for support, updates, or promotions).
- Improve website functionality and user experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Such as payment processors, hosting providers, and email services.
- Legal Authorities: If required by law or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Remember user preferences.
- Analyze website traffic.
- Improve content and services.
You can choose to disable cookies through your browser settings.
5. Data Security
We take security seriously and use appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent at any time.
- Opt-out of marketing communications.
To exercise these rights, please contact us at [your email here].
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
8. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: sunnykumar.csc100@gmail.com
Phone: 7048111907
Website: https://www.smartcitizenhelp.com