Effective Date: 17/07/2025
Welcome to SmartCitizenHelp! These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.smartcitizenhelp.com and the services, content, and digital products we provide.
By using this website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Use of Website
- You must be at least 18 years old to use our services.
- You agree not to use this website for any illegal or unauthorized purpose.
- You must not attempt to harm, hack, or misuse the website or its content.
2. Digital Products & Services
- All digital products (e.g., software, templates, PDFs, etc.) are provided on an “as-is” basis.
- Once a product is purchased and downloaded, it is non-refundable unless otherwise stated.
- Unauthorized sharing or reselling of our digital products is strictly prohibited.
3. Payment & Billing
- We use third-party payment gateways (e.g., Razorpay) for secure transactions.
- All prices are listed in INR (₹) and may include applicable taxes.
- By purchasing, you confirm that you are authorized to use the selected payment method.
4. Intellectual Property
- All content on SmartCitizenHelp including text, graphics, logos, and digital products is the intellectual property of SmartCitizenHelp unless otherwise stated.
- You may not reproduce, copy, or distribute any content without our written permission.
5. User Accounts
- You may be required to register to access certain features or products.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts found in violation of these Terms.
6. Limitation of Liability
- We strive to ensure accuracy, but we do not guarantee that our content or products are error-free.
- We are not liable for any indirect or consequential damages arising from the use of our services or website.
7. Refund & Cancellation
- Refunds are subject to our Refund Policy.
- Please read it carefully before making any purchase.
8. Changes to Terms
- We reserve the right to update or change these Terms at any time without prior notice.
- Continued use of the site after changes constitutes acceptance of the new Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at:
Email: sunnykumar.csc100@gmail.com
Phone:7048111907
Website: https://www.smartcitizenhelp.com